Senior Manager, Change Management

We are partnering with a leading telecom client to hire a Change Manager (Technology & Transformation) to drive organisation-wide change, especially across technology-led transformation initiatives.

Responsibilities

• Lead change management for major technology and transformation projects.

• Plan and deliver stakeholder engagement, readiness, impact assessments, communications, and training.

• Partner with technology vendors and internal teams to define roles, outcomes, and success measures.

• Build and maintain a change management playbook with tools, templates, and best practices.

• Coach and enable stakeholders to apply change management at scale.

• Promote change management as a core organisational capability.

• Stakeholders: HR, business leaders, internal teams and external technology partners.

Requirements

• 6 years of experience in running Change Management projects, with a
  minimum of 2 years’ experience in a Change Manager capacity.

• Proven success in multi-location or multi-country technology adoption projects.

• Change management certification (e.g. Prosci) preferred.

• Strong stakeholder management and communication skills.

• Experience building scalable change processes and tools.