Customs Entry Writer
It's more than a job
As a Customs Specialist at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine. It's import and export work, but it's also so much more than we imagine.
How you create impact
- Prepare and process customs entry documentation to ensure timely and accurate clearance of merchandise through U.S. Customs & Border Protection and applicable Participating Government Agencies (PGAs), including FDA, EPA, DOT, FCC, and Fish & Wildlife.
- Enter, validate, and process shipment data in compliance with customer SOPs, regulatory requirements, and brokerage procedures.
- Classify goods according to customer instructions and established compliance guidelines.
- Review import documentation for accuracy and completeness, identifying discrepancies and taking appropriate corrective action.
- Request, compile, and maintain required import documentation from customers, overseas offices, and internal teams.
- Complete all required PGA data submissions and interfaces accurately and within required timeframes.
- Monitor brokerage workflows within CargoWise to ensure all required steps in the entry and clearance process are completed.
- Conduct audit reviews of assigned brokerage files and related customs payments to ensure accuracy and regulatory compliance.
- Scan, archive, and maintain electronic records of customs entry and compliance documentation.
- Communicate entry numbers, clearance status, documentation discrepancies, and resolution updates to carriers, customers, overseas offices, and internal stakeholders.
- Review and manage Customs rejections, requests for information, and agency correspondence related to assigned entries, ensuring timely resolution.
- Support delivery coordination and invoicing activities for import services rendered, ensuring accuracy and completeness.
- Collaborate closely with internal departments to support service levels, compliance standards, and operational efficiency.
- Adhere to all applicable domestic and international import and shipping regulations, as well as internal compliance policies.
- Participate in required training and demonstrate a commitment to continuous learning and process improvement.
What we would like you to bring
- 2+ years of customs brokerage experience
- Bachelor’s degree preferred
- Basic knowledge of HTSUS classification and Incoterms
- Strong customer service, communication, and collaboration skillsAbility to manage priorities, meet deadlines, and work with urgency
- Detail‑oriented with accurate data entry and strong organizational skills
- Strong problem‑solving skills, including monitoring and resolving customs rejects and regulatory inquiries
This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.
What's in it for you
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage for this position is between $26.44-$28.85. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-TD1
Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Artificial Intelligence (AI) tools may be used to assist in specific processes [e.g. screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
