Customer Support Specialist

cairo, Al Qāhirah, Egypt February 25, 2026

Company Description

Elmenus is a leading food discovery and ordering platform dedicated to helping people find and enjoy meals they will love. With a vision to uncover the best dishes in each city, Elmenus provides a personalised experience, connecting diners with restaurants offering meals that match their tastes. The platform empowers food lovers to explore a wide variety of cuisines and supports restaurants in reaching their most passionate customers. Elmenus is reshaping how people discover and experience food.

In this role, you'll be the hero for our customers, by:

Providing exceptional customer service through various channels
Effectively troubleshooting customer issues and finding solutions
Championing a positive customer experience and building strong relationships