Customer Support Specialist, 2nd Shift (Tuesday - Saturday, 4pm ET - 1am ET)

United States Remote March 19, 2026 $40,810 - $55,224/yr Greenhouse

Join Calendly's Customer Experience team as a Customer Support Specialist and make a serious impact on millions of users. Enjoy a fast-paced environment, product growth, and career acceleration. As a self-starter, you'll provide high-touch customer support via Live Chat, Phone, or Email and maintain expert-level product knowledge.

Requirements

1+ years of experience in software (SaaS) customer support
Technical software troubleshooting skill and experience
Live Chat or Phone customer support experience a plus
Phenomenal written and verbal communication skills
Outstanding time management skills

Benefits

Base salary: $19.62—$26.55 USD per hour
Top Performer Bonus program
Equity awards
Competitive benefits
Flexible working hours (Tuesday - Saturday, 4pm - 1am EST)

Originally posted on Himalayas

Apply on company site

How to Get Hired at Calendly

Calendly uses Greenhouse as its ATS — optimize your resume for clean parsing by using simple formatting, standard headings, and relevant keywords from the job description.
Tailor your application to the specific sub-team (e.g., Growth, Calendar Platform, Ecosystems) to demonstrate genuine interest and relevant expertise.

How to apply to Calendly

How well do you match this role?

Check My Resume