Customer Support Executive Complaint Handling

We are looking for energetic and customer-focused individuals to join our growing team as Customer Support Executives. In this role, you will interact with customers, understand their concerns, and provide effective solutions while ensuring a positive customer experience.

Complete offline training and mentorship will be provided to help you develop communication, customer service, problem-solving, and professional skills.

Responsibilities

Handle customer queries and complaints professionally

Interact with customers to understand issues and provide appropriate solutions

Maintain clear and positive communication with customers

Record customer feedback and escalate issues when necessary

Ensure timely resolution of customer concerns

Support customer engagement activities and service initiatives

Training Program

Our structured offline training program includes:

Customer service and communication training

Complaint handling and problem-resolution techniques

Customer relationship management

Professional development and workplace skills

Requirements

Graduate / Undergraduate (any stream)

Good communication and interpersonal skills

Customer-focused mindset

Ability to handle complaints and resolve issues professionally

Immediate joiners preferred

Compensation & Benefits

Competitive salary + performance incentives

Professional training and mentorship

Career growth opportunities in customer relations and team leadership

Supportive and dynamic work environmentRole & responsibilities