Customer Success Manager - Enterprise

As an Enterprise Customer Success Manager, you’ll act as the strategic "quarterback" for Gearset’s most high-profile global accounts, including some of the largest organisations in the world. In this senior, quota-carrying role, you’ll own the success strategy for a concentrated portfolio, orchestrating internal resources and building deep executive-level relationships to drive growth and world-class retention. You won't just manage relationships; you’ll be a key driver of Net Revenue Retention (NRR), translating technical outcomes into clear business value.