Customer Service Representative - Voice & Chat Account

Position Type: Entry Level - Individual Contributor

Employment Type: Full-Time

Work Setup: Onsite, Nightshift

Work Location: Cubao or UP Town Center, Quezon City

Industry: BPO Industry

About the Job:

Join our client team as a Customer Service Representative, where you'll engage with customers through calls and emails, providing assistance with inquiries about our products or services. Collaborate with a dynamic team to ensure every customer receives the support they deserve. Ready to explore further? Let's start the conversation! Apply now to kickstart your journey with us! Take the first step by applying now!

Scope & Responsibilities:

• Outbound calls and email support to international customers.

• Assisting customers with product or service inquiries over the phone and through email.

• Ensuring adherence to company policies, procedures, and quality standards in all customer interactions.

• Collaborating with other customer service representatives and departments to address customer needs efficiently.