Customer Service Representative (Insurance Account)

Position Type: Experienced Level - Individual Contributor

Employment Type: Full-Time

Work Location: MOA-Pasay City

Work Setup: Onsite; Mid-shift; fixed weekends off

Salary Rate: Up to P24,000

Industry: BPO

About the Job:
Join our team as a Customer Service Representative for Insurance Accounts, where you will provide exceptional support to our clients' customers and resolve their inquiries with professionalism and efficiency. This role is ideal for individuals with a passion for customer service and strong problem-solving skills, offering a rewarding career with competitive compensation. Curious to learn more? Apply now!

Scope & Responsibilities:

• Handle inbound calls related to insurance policies, claims, and services.

• Deliver clear and helpful information while resolving customer issues.

• Stay informed about insurance products and company policies.

• Document and monitor customer interactions to maintain high service quality.

• Collaborate with team members and management to achieve performance goals and contribute to overall success.