Customer Service Leader

Mumbai April 9, 2026 Full Time Successfactors

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role:

Graduate in Engineering or Industrial studies (Bachelors degree in Electrical or EC engineering is desirable)
Experience or understanding of computer literacy (Microsoft Windows Office environment)
Basic knowledge of SAP
Knowledge of trains parts and subassemblies
Familiarity with propulsion systems
Effective communication and customer handling skills
Critical thinking skills
Experience with rolling stock maintenance and warranty operations (desirable)
Field exposure to Indian railways (desirable)
Knowledge of Power BI tools (desirable)

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How to Get Hired at Alstom

Apply on jobsearch.alstom.com (SAP SuccessFactors) — that is the single canonical channel, and third-party reposts are often outdated.
Mirror the job-description vocabulary literally in your CV; the SuccessFactors parser scores on exact terms (Coradia, Atlas ETCS, EN 50128, RAMS, Catia, DOORS).

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How well do you match this role?

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