Customer Service Executive (Auto Insurance)

Position Type: Entry Level - Individual Contributor

Employment Type: Full-Time

Work Setup: Onsite, Night Shift

Work Location: Cebu Business Park, Cebu City & Mall of Asia (MOA), Pasay City

Salary Rate: PHP 27,000 per month

Industry: BPO

About the Job:

Looking for an opportunity where you can assist individuals understand insurance and handle their needs? We're looking for a Customer Service Executive to join our client team! You'll use your expertise to guide customers through their insurance options and assist them with any questions or claims they have. Whether it's handling urgent situations or ensuring compliance with safety regulations, your role will be crucial in providing exceptional service. Interested to learn more? Apply now!

Scope & Responsibilities:

• Demonstrate expertise in insurance products and services.

• Provide guidance and assistance to customers regarding insurance options.

• Handle customer inquiries and claims efficiently and professionally, particularly in critical situations.

• Manage incoming calls from customers reporting accidents or seeking insurance coverage.

• Ensure compliance with road safety regulations and policies.

• Verify and validate driver's license information as part of client requirements.