Customer Service Advocate

· Handle all process and systems related support requests (Licensing requests, Support Portal issues etc.)

· Develop and contribute to internal and external knowledge bases

· Be a champion for our customers. Go above and beyond to support their business and use of the client product to ensure that we have highly-satisfied customers.

· 2+ years of experience in customer-facing positions

· The passion & ability to adapt to a fast-paced environment, learning new things, while never being satisfied with the status quo.

Thanks and Regards,

Vikas Kumar

vikas.kumar(@)360itpro.com