Customer Growth Lead
Performance & Paid Media Strategy
- Develop and execute multi-channel paid media strategies across search, social, display, video, affiliate and ATL
- Balance short-term performance with long-term impact
- Identify new growth opportunities across emerging channels and trends
- Partner with creative and brand teams to develop strong, performance-led messaging
- Ensure campaigns are driven by data, customer insight and commercial objectives.
Budget Ownership & Optimisation
- Manage and allocate significant media budgets across channels
- Optimise channel mix to maximise ROI and customer quality
- Forecast performance and proactively adjust investment based on results.
Performance Improvement
- Continuously test, learn and optimise through structured experimentation
- Improve CPA, conversion rates and incrementality
- Discover and test CRO opportunities across web, app and funnels
- Work closely with analytics to refine attribution and measurement frameworks.
Stakeholder Collaboration & Reporting
- Collaborate with cross-functional teams to align acquisition efforts with product, broker network and retail initiatives
- Provide clear, commercially focused reporting to senior stakeholders
- Translate performance data into actionable recommendations.
- Proven experience in performance marketing with ownership of large paid media budgets. (Google Ads, Meta, programmatic, affiliates)
- Strong expertise across traditional paid channels (FTA, Radio, OOH)
- Demonstrated success scaling acquisition while improving efficiency
- Strong analytical capability and comfort working with data, forecasting and attribution models
- Commercial mindset with clear accountability for targets
- Excellent stakeholder management and communication skills
- Tertiary qualification in Marketing, Business or related field preferred.
Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.
We support our people in a variety of ways, but a few of the benefits that our people rave about include:
- A vibrant, relaxed, yet professional culture.
- Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration.
- A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work.
- Generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
- An additional week’s Loyalty Leave each year after reaching 3 years’ service.
- Wellness initiatives with a strong focus on psychological safety.
We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.
Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.
This is an opportunity to shape the future of a fast-growing, purpose-driven company that’s transforming the homeownership journey.
Ready to contribute to Lendi Group’s next chapter? Apply now and be part of something big!
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