Customer Executive - National Trade SPMD Istanbul
Unilever is currently hiring for National Accounts SPM Asst. Account Manager – Food Category
Function: CBD
Reports to: SPMD-Dcom Nutrition Account Manager
Scope: Turkey
Location: Istanbul (Hybrid)
Terms & Conditions: Full Time
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
Main Responsibilities:
• Create growth strategies and operational plans for multiple customers,
• Strengthen the collaboration with business partners and reach sustainable growth.
• Implementing Data-driven approach & mindset into the business
• Identify opportunities to help our key customers grow customers’ businesses by leveraging our portfolio, our insights into the shopper path to purchase and our discounter & omnichannel learnings and best practices across other customers and markets,
• Work with Nutrition category & marketing team, Digital Squad, supply chain & CBD teams on fully integrated customer plans to capture share of the evolving shopper,
• Own customer relationships with all key offline & online contacts and meet on regular basis to devise and execute customer plans.
• Identify and evaluate stock, visibility, assortment, leadlets and other opportunities and analyze digital sales data and dashboard,
• Deliver channel Turnover&Volume Growth, Market Share and Penetration goals by establishing national chains fundamentals, prioritizing opportunities for quick growth,
• Apply key discounter best practices around penetration, growth, visibility with core CBD practices such as holistic customer investment management, forecasting, promotions, and analytics
Experiences & Qualifications:
• Enthusiasm for making Unilever a pioneer supplier in a digital, knowledge-based world
• High level of resilience, ability to solve problems proactively, and manage crises
• A strong sense of ownership and accountability
• Selling, Influencing, and Negotiation – understanding channel & customers’ levers to build compelling selling stories that land key priorities and drive mutual growth
• Being eager to work closely with multinational teams
• With strong business acumen and analytical skills, you must be able to understand the business's needs and provide analytical/commentary insights to fuel business growth
Skills:
• Stakeholder Management
• Excellent written and spoken Turkish & English is a must
• 1-3 Years of experience in Sales is a must
• Negotiation & Problem Solving
• Commercial strategy
• Multi-stakeholder management capability
• Having a Customer - Shopper centric and High-Performance oriented growth mindset
• Good level of Excel and PowerPoint & SAP skills
Leadership:
• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual, you are the one responsible for your own well-being and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
• Critical SOL (Standards of Leadership) Behaviors
o PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
o PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
o CONSUMER LOVE: Whatever their role, they always look for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
o PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
o AGILITY: Explores the world around them, continually learning and developing their skills.
Unilever embraces diversity and encourages applications from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
