Customer Collaboration Manager

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry Home Care and Hair products to people around the world. Dare to learn new skills, advance in your career and make an impact at Henkel. What you´ll do Execute our strategic plan to maximize Value Creation by driving efficiencies, identify process improvements, and foster trusted partnerships. Collaborate with cross functional partners: Category, Sales, Customer Service, Planning to meet internal and customer objectives (In-stock, fill rate, inventory targets, OTIF, etc.) Leverage customer data and use analytical skills to review inventory levels, forecasts, and consumption data to achieve key Customer KPIs Lead customer promotional activities, modular updates, item transitions, and inventory run-out to maximize POS and reduce costs. Effectively communicate business updates, insights, and action plans to internal and external stakeholders Lead customer engagement as the primary supply chain customer contact. Technology Owner for Customer Collaboration managing data solutions and third-party relationships Strategic Account Responsibilities across largest businesses at Henkel Co-managing customer relationship above the analyst level with the senior manager. Manage strategic projects across key customers. Direct responsibility for the Customer Collaboration Intern and on campus recruiting efforts. Manager the Customer Penetration and Customer Matrix documents to ensure accuracy and relevance