Credit Controller (PP)

Parcelhero Group, founded in 2003, is a leading UK parcel delivery price comparison site, attracting over 5 million visitors annually. As a dynamic and forward-thinking technology company, with over 130 remote employees worldwide, we are on a strong growth trajectory. Driven by our commitment to innovative solutions and exceptional customer care, we offer excellent career growth opportunities, particularly as we continue to expand rapidly. We are now launching our new product, Parcelhero Pro, for DTC e-commerce merchants across the UK and the USA. This cutting-edge platform will empower retailers to streamline their shipping and fulfilment operations. Our remote-first culture is collaborative and innovative, where every voice is heard, and we encourage initiative, adaptability, and ownership. If you're a dynamic and ambitious individual seeking a forward-thinking team, Parcelhero is the ideal fit. Our Core Values: Committed to Quality | Create Amazing Experiences | Putting People First | Welcome Feedback | Inform, Educate, Innovate | Work Hard, Play Hard The role in a nutshell  We are seeking an enthusiastic and highly motivated Credit Controller with B2B & B2C credit control experience (Predominantly B2B). The role involves both chasing debts by phone and email, and also working with the operations team to investigate and solve queries blocking payment being made. Excellent communication skills and diplomacy are an essential part of this key role. Experience with Xero is an advantage. You will support the Finance Team with a range of administrative duties to ensure accurate and up to date record keeping. You will also be working on preparation and submission of our legal cases for unpaid debts, so a keen eye for detail and strong organisational skills are a must.