Counter Sales

Charlotte, NC, USA April 20, 2026 Full Time Workday

Are you passionate about exceeding customer expectations and being a leading solutions provider in the Heavy-Duty transportation and specialty aftermarket parts industry? Do you have extensive knowledge of Heavy Duty Parts? If so, we invite you to explore opportunities with our Traction stores.

Traction counter sales employees perform a variety of duties. Primarily greet and assist customers, provide technical advice, promote the current sales promotion.

Responsibilities:

  • Assisting customers with their parts questions and needs (either in-person or via telephone)

  • Operating a cash register, computer and paper cataloging systems and processing daily paperwork and forms

  • Effectively communicating features, benefits, and warranty policy information to customers

  • Effectively communicate current sales promotions

  • Demonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all times

  • Demonstrate knowledge of products and their applications ( give technical advice, troubleshoot, and help solve customers’ problems

  • Provide sales support, process customer stock orders

  • Assist outside salesperson, as needed

  • Perform all other associated tasks assigned by management

Qualifications:

  • Must be at least 18 years of age

  • Prior Heavy Duty parts background or knowledge is preferred

  • Exceptional customer service and communications skills (both written and verbal)

  • A positive attitude and great personal drive

  • A willingness and ability to learn in a fast-paced retail sales environment

  • Availability to work on weekends

  • Valid driver’s license

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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How to Get Hired at Genuine Parts

  • Apply directly through GPC's Workday portal at genpt.wd1.myworkdayjobs.com/Careers — this is the only verified channel for submitting applications, and creating a complete profile lets recruiters find you for future openings beyond your initial application
  • Tailor your resume for each specific GPC role using exact terminology from the job posting — terms like 'parts advisor,' 'territory sales,' 'branch operations,' or 'QA and warranty' should appear naturally in your experience descriptions to optimize for Workday's keyword matching
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