Contractual Associate, Customer Service
Looking for a skilled professional to join our team as a Contractual Associate, Customer Service in London. This is a 3 months contract position.
Roles and Responsibility
- Respond to client queries and resolve issues professionally.
- Investigate and resolve customer complaints through various channels.
- Collaborate with internal stakeholders to enhance customer experience.
- Provide excellent customer service and ensure satisfaction.
- Resolve customer issues promptly and efficiently.
- Work closely with the customer service team to achieve business objectives.
Job Requirements
- Minimum 1 year of experience in customer service or a related field.
- Excellent communication and interpersonal skills are essential.
- Ability to work effectively in a fast-paced environment and manage multiple tasks.
- Strong problem-solving and analytical skills are required.
- Proficiency in Microsoft Office Suite and other relevant software.
- Experience working with diverse teams and corporate functions.
- A Bachelor's Degree or equivalent is preferred.
