Contractor
Managed Windows environments, including AD, DNS, DHCP, and Group Policies across multiple client
infrastructures.
Performed server patching, OS updates, and security hardening ensuring compliance with minimal
downtime.
Conduct regular performance analysis to identify and mitigate performance flaws and perform diagnostics
to incidents related to AD services, outlook and other activities which required authoritative assistance.
Maintain regular audits of all devices to keep track of the newly added and removed devices.
Assist L2 and L3 infrastructure teams across Philippines and Canada to provide resolutions.
Keep regular track on all virtualization platforms like VWare, VSphere, Vcenter, Esxi and Azure to ensure
the availability of the infrastructure for clients 24/7.
Co-ordinated with the SOC team for installation and troubleshooting of AV Defenders, Sentinel Agents,
DNS Filter Agents for enhanced security.
Administer the virtualization platforms, monitoring tools across multi-client environment under SLA driven
operations.
infrastructures.
Performed server patching, OS updates, and security hardening ensuring compliance with minimal
downtime.
Conduct regular performance analysis to identify and mitigate performance flaws and perform diagnostics
to incidents related to AD services, outlook and other activities which required authoritative assistance.
Maintain regular audits of all devices to keep track of the newly added and removed devices.
Assist L2 and L3 infrastructure teams across Philippines and Canada to provide resolutions.
Keep regular track on all virtualization platforms like VWare, VSphere, Vcenter, Esxi and Azure to ensure
the availability of the infrastructure for clients 24/7.
Co-ordinated with the SOC team for installation and troubleshooting of AV Defenders, Sentinel Agents,
DNS Filter Agents for enhanced security.
Administer the virtualization platforms, monitoring tools across multi-client environment under SLA driven
operations.
