Consultant, Fusion Response (12-month secondment)

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of the Enterprise Resilience and Fusion team, you will triage and prioritize security and fraud incidents according to urgency and business impact and act as a secondary lead while providing support to Senior Fusion Response leaders for high-profile enterprise crises and complex incidents. As a Consultant, Fusion Response, you will act as primary response lead on lower severity incidents, follow and enforce established response procedures and playbooks, write and distribute accurate records of incident response meetings, workgroups, and executive briefings, and ensure they are effectively distributed to stakeholders within established timelines. Activities will also include capturing lessons learned from incidents and exercises, write post-incident/exercise reports, and track assigned action items, lead the Fusion Daily Briefing which brings key CIBC stakeholders together from across the key security domains and enables effective information sharing across the CIBC security community to proactively identify potential issues that could have an impact on CIBC, and support mitigation efforts. Participating in working groups or task forces to address systemic threats or issues impacting CIBC and/or its clients as well as participating in individual and collective training exercises to continuously improve your capability and team effectiveness.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

***Please Note: This is a 12- month secondment role. ***

How you’ll succeed

• Customer Obsessed: At CIBC our goal is to help make our clients’ ambitions a reality. You are relentless at ensuring everything you do in this role helps accomplish that objective. You also consider internal business partners as clients, and treat them in the same manner.

• Organizational Ability: You are well-organized and a self-starter. Managing incidents well requires a solid organizational skillset. You have a strong ability to manage multiple projects and work efforts simultaneously under tight deadlines.

• Learn and be Curious: You have a natural curiosity to explore and learn. This makes you naturally pre-disposed to dig deep into subjects, ask questions, and challenge stakeholders to better understand operational impacts, and proposed recovery solutions.

• Bias for Action: You are a pro-active self-starter who brings a sense of urgency to the role.

• Resilience: Thrive in a fast-paced environment, and can quickly adapt to fluid situations.

Who You Are

• You can demonstrate in-depth knowledge in Business continuity, risk management, business incident management and crisis management within Financial services institution (bank, insurance, wealth management, credit card networks), or a financial market instrument (payments, clearing, or settlement systems)

• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity. 

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. 

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2027-04-30

Job Location

Toronto-CC East 12th Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Analytical Thinking, Business Operations, Communication, Crisis Management, Crisis Response, Decision Making, Reporting and Analysis, Researching, Risk Management and Mitigation