Conference, Sales & Events Manager

Oaks Port Douglas Resort are looking for an experienced Conference, Sales & Events Manager to join their team on a full-time basis. 

As the Conference, Sales & Events Manager, you will be responsible for leading the Events Team while managing the full sales and event lifecycle from enquiry through to execution. This role plays a key part in driving revenue, achieving conferencing and events targets, and maximising profitability across all events, weddings, conferences, and social functions.

Key Responsibilities Include:

• Qualify event enquiries, ensuring business aligns with availability, strategy, and revenue goals
• Drive sales performance through proactive follow-up, conversion of enquiries, and client relationship management
• Identify key need periods and implement promotional strategies to maximise revenue opportunities
• Prepare proposals, negotiate contracts, and ensure all events are costed to achieve profitability targets
• Monitor event profitability, including managing costs, preparing P&L reporting, and ensuring budgets are met and exceeded
• Maintain accurate sales activity reporting, including conversions, lost business, and pipeline tracking
• Conduct site inspections, client meetings, and actively pursue new business opportunities
• Coordinate and oversee events end-to-end, including being onsite where required to ensure successful delivery
• Serve as the primary point of contact for clients, ensuring exceptional service and seamless event execution
• Liaise with internal departments and external vendors to deliver high-quality events aligned with brand standards
• Actively promote conferencing, events, and food & beverage offerings in line with the annual strategic marketing plan
• Act as a problem solver, managing issues before, during, and after events to ensure client satisfaction

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

We are looking for a passionate and commercially driven Conference, Sales & Events professional who enjoys leading a team and delivering exceptional customer experiences, while achieving strong sales results.

To be successful in this role, you will have:

• 6+ months experience in Conference & Events Management with a strong sales focus
• Demonstrated ability to achieve revenue targets and drive business growth
• Strong communication and relationship-building skills with internal and external stakeholders
• Strong organisational and project management skills, with the ability to manage multiple events simultaneously
• A proactive, results-driven mindset with a focus on continuous improvement
• High attention to detail and ability to manage reporting and administrative requirements
• Proficiency in MS Office programs

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.