Communications Operator

Under direct supervision, places various specialized calls; receives incoming calls; pages medical center personnel, initiates emergency procedures, provides inpatient information as appropriate - adhering to HIPAA guidelines.

• Provide exceptional customer service to both our internal and external customers Provide courteous and cooperative service on each and every encounter 
• Must possess strong interpersonal skills and the ability to multi-task 
• Receive and correctly route incoming calls 
• Effectively and quickly handle various codes (blue, red, secure, etc.), including Overhead Paging Provide patient information as appropriate and adhere to all HIPAA guidelines Report equipment malfunction as needed Orient new staff, or less experienced Operators Other duties as assigned