Communications Campaign Coordinator
Let’s talk about this role
As the Communications Campaign Coordinator, you will support the delivery of member campaigns and communication outputs across channels like email, digital collateral, SMS, direct mail, and outbound calls.
The role helps communicate important product, pricing, marketing, and service updates to ensure members are informed and have a positive experience. It also supports compliance with the PHI Act by helping create clear, accurate, and helpful communication materials.
This role works with multiple audiences, including Australian Resident members, International Students and Workers, whitelabel brands, GU Health, , and providers.
Let’s talk about you
The successful candidate will hold a degree in Marketing or Business, accompanied by at least one year of experience within a communications or marketing role.
Ideally, you will also have hands-on experience working with marketing automation or customer communications management platforms to create campaigns, as well as analysing and reporting on campaign performance.
Furthermore we’re looking for:
Excellent communication skills
Proven ability to build and manage relationships with key stakeholders
Ability to work to deadlines and deliverables
Ability to work in a dynamic environment with constantly changing priorities
Experience in direct and database marketing practices
We know some people only apply when they meet every requirement. We’re always on the lookout for curious individuals who will add to the culture – so if this role resonates with you and you have relevant experience, we’d love to hear from you!
Who we are
nib is a leader in private health insurance, disability support and health services, reshaping the industry through bold innovation, strategic disruption and trusted partnerships. We deliver great value health insurance and support services to protect, connect and empower you to access healthcare when and where you need.
We have a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, helping members and travellers make more informed healthcare decisions and generally live healthier lives.
Diversity, equity and inclusion
We embrace a flexible working environment and welcome candidates who reflect the diversity of the communities in which we operate. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day. We encourage Aboriginal and Torres Strait Islander peoples, people living with disability, veterans, LGBTQIA+ as well as culturally diverse community members to apply for open roles.
We’re committed to creating an accessible recruitment process and employment experience. If you require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at nibemployment @nib.com.au.
Working at nib
Our hybrid working model offers flexibility to work from home or our purpose-built office Hubs, designed for focus, connection, and collaboration. We’re committed to coming together with purpose.
Other benefits to support you at work (and play) include:
New starter benefit to help set up a functional home workspace
50% discount on employee health insurance + 35% off travel insurance
Opportunity to give back with paid volunteering leave supported by the nib foundation
Access to our nib Well Program and corporate fitness discounts
Access to employee share plans, short-term incentive program and life and salary continuance insurance benefits
18 weeks paid parental leave for all new parents regardless of carer status
5 days paid cultural leave for First Nations peoples
4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees
The fine print
All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.
We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.
Here's what to expect during our recruitment process: After applying, you'll receive an email confirmation. Within 1-2 weeks, you’ll get an update on your application status. If you progress to the next stage, our Talent Acquisition team will call you to discuss the role, your motivations, and your career history.
