Commercial Sales Representative (Spanish Speaker)
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com
Job summary
We are in the market for a Commercial Sales Representative with professional working proficiency in Spanish to join our GTM team.
As CSR you will drive renewal strategy, proactively build relationships, deliver business outcomes, mitigate risk & churn, and deliver insights.
What you will do
- Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts
- Proactively Build Relationships – Build and maintain relationships with key decision-makers and Customers to influence adoption and customer success
- Supporting Customers - Guide Customers and customers to support channels available as part of the value DigiCert provides
- Delivering Business Outcomes – Define business outcomes and orchestrate a success plans inclusive of customer priorities, milestones, risks and metrics
- Mitigating Risk and Churn – Interpret and act on usage information focusing on “at risk” customers to mitigate churn and identify value optimization opportunities
- Enabling Customers and Customers – Demonstrate and educate Customers and customers on relevant functionality and content resulting in increased adoption
- Delivering Insights - Promote insights relevant to customers’ workflow and act as a voice of the customer internally, feeding back their experiences
What you will have
- Fluent in Spanish (written and verbal) and professional working proficiency in English (essential)
- 1+ years of experience managing full sales cycle (inside or field sales) in the software or technology or telecommunications space (advantageous)
- Ability to effectively navigate objections and challenges toward a win-win outcome and renewal
- Experience in transactional sales; high velocity
- Excellent time management skills
- Strong ability to collaborate with internal operational and account management teams
- Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner
- Strong Presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan; ability to use
- A curious nature with a desire to learn and a competitive spirit
- Action-oriented mentality – loves to get things done!
Benefits
- Uncapped Commission
- Provident Fund
- Medical Aid + Gap Cover
- Employee Assistance Program
- Education Support Program
- Gym Reimbursement
- Life Insurance
- Disability Insurance
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