POSITION OVERVIEW:

The Service Technician will serve as the liaison between Air Comfort and their customers. Their core priority is addressing customers’ needs and concerns as quickly and effectively as possible to develop and maintain strong relationships.

RESPONSIBILITIES:

• Equipment Management: Install, test, troubleshoot, and maintain various commercial HVAC systems, including package rooftop units, boilers, and components to ensure proper and safe operation.
• Technical Proficiency: Expertly utilize necessary tools and equipment; proficient in reading and interpreting installation/operation manuals, blueprints, diagrams, mechanical engineering schematics, and electrical diagrams.
• Client Relations & Communication: Respond to service requests, instruct customers on proper system operation, handle client relations professionally, and explain complex technical issues to non-technical audiences.
• Documentation & Reporting: Accurately compose detailed service reports after each visit and maintain preventative maintenance accounts.
• Operational Excellence: Collaborate with management and team members, escalate critical issues when necessary, and work effectively with minimal supervision while adhering to safety regulations and industry standards.
• Consultative Approach: Make professional recommendations to clients to enhance and maintain facility efficiency and system longevity.

EDUCATION/EXPERIENCE:

• Local union 597
• 5 years’ work experience in a fast-paced service department or within the mechanical/construction industry

WORKING HOURS:

Monday – Friday 7:00A.M. to 3:00 P.M.

LU 597 benefit / compensation package

Air Comfort does not accept unsolicited resumes from search firm or external recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Air Comfort. 

Air Comfort is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic under applicable law.