Collection Analyst

Belgrade April 14, 2026

The Collection Analyst contributes to the financial health and operational efficiency of the organization by managing end-to-end trade finance processes across billing, collection, and payment activities.

The main focus of this role would be Collection: executing and following up on collection claims, ensuring timely payment, and managing cash allocation.

General Responsibilities:

Manage a dedicated portfolio of trade partners, ensuring accuracy, compliance, and timely execution of financial operations.
Collaborate with internal stakeholders (Finance, Sales, Legal, Operations) to resolve issues and provide visibility on performance indicators.
Support process improvement and automation initiatives to enhance efficiency and reduce manual interventions.
Monitor and report on relevant KPIs (DSO, DPO, billing accuracy, open disputes, and cash flow).
Monitor and report on KPIs (DSO, DPO, cash flow) for assigned partners & cases, supporting the manager in achieving financial targets by focus on the assigned cases and operators
Contribute to audits, reconciliations, and internal control reviews.

Execute collection actions and follow up with partners to ensure timely payment of invoices.
Manage outgoing payments and accurate allocation of incoming cash.
Monitor DSO/DPO trends and support free cash flow improvement initiatives.

Essential Requirements

2+ years of experience preferred in billing, collection and payment management, or related financial operations;
Bachelor’s degree (or equivalent experience) in Finance, Accounting, Business Administration, or related field;
Fluent in English (speaking, reading, writing), additional languages are an asset;
Strong analytical and problem-solving abilities;
Excellent communication and collaboration skills;
In-depth knowledge of collection and/or payment processes;
Proactive, detail-oriented, and results-driven approach;
Proficiency in MS Office and ERP/finance tools;
Familiarity with automation and AI tools (Power BI, YayPay, D365);
Telco and IT industry experience is a plus.

We are offering

Good compensation - Competitive € salary plus benefits package.
Development opportunities.
Challenging but also a friendly working environment.
And much, much more...

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.