Malt

Client Operations Specialist

Paris April 21, 2026 Lever
🪐 Discover our galaxy

Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 900,000 talented freelancers with 90,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:

- A diverse team of 600 Malters across 6 European countries
- A culture that champions equality (50% of our Comex are women) and inclusive growth
- Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
- A mission to give everyone the freedom to work differently

Ready to help shape the future of work? Your next chapter starts here! 🪐

At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.

Explore your future career  🔭

As our new Client Operations Specialist, you will join the ClientOps team within the Finance department, reporting to Patricia Legendre. Based in our Paris office, your mission is to take full responsibility for the order-to-cash cycle for our clients in France (BU Regions). You will play a vital role in ensuring financial fluidly and operational excellence as we continue to scale

Explore your future career  🔭

As our new Client Operations Specialist, you will join the ClientOps team within the Finance department, reporting to Patricia Legendre. Based in our Paris office, your mission is to take full responsibility for the order-to-cash cycle for our clients in France (BU Regions). You will play a vital role in ensuring financial fluidly and operational excellence as we continue to scale
Malt is the perfect space to thrive personally and professionally 💫

- Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris
- Equity: Every Malter is entitled to stock options 
- Lunch vouchers (legal benefit): €9/day on your Swile card
- Transportation (legal benefit): 50% reimbursement (any type of transport)
- Healthcare insurance (legal benefit) 
- RTT: From 8 to 12 days off per year
- Sports: Company participation to a Gymlib (Wellpass) membership
- Malt sabbatical: Every three years, all Malters are entitled to a one month fully paid sabbatical leave
- Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow
- Remote work: Hybrid policy balancing on-site and home office
- Team building events organized every year

Ready? Get your ticket to Malt 🪐 

At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.

Your profile may be subject to background screening. For more information see our candidate privacy policy.

Key responsibilities ✨

  • Manage the full invoicing process to ensure accuracy and timely delivery to our clients.

  • Drive cash collection efforts by monitoring overdues and engaging with clients to reduce outstanding debt.

  • Execute precise payment allocation to keep our financial records up to date.

  • Maintain and update reporting within our dedicated cash collection tools.

  • Optimize existing processes to improve the efficiency of the order-to-cash cycle.

  • Deliver high-quality support by maintaining strict JIRA response rate SLAs for internal and external queries.

    • About you 🧑‍🚀

  • Experience: You have previous experience in operational finance, ideally within a startup or a B2B platform environment.

  • Technical Skills: You possess strong Excel skills and are comfortable navigating financial tools.

  • Languages: You are a bilingual-level speaker in both English and French.

  • Mindset: You are highly organized, detail-oriented, and capable of working autonomously.

  • Soft Skills: You bring a positive, professional attitude and possess skilled communication abilities to interact with various stakeholders.

    • How to join the mission? 🚀

  • Initial Screening: A first call with our Talent Acquisition team to discuss your background and expectations.

  • Manager Interview: Meet Patricia Legendre, Client Operations Manager, to dive deeper into the role's specifics.

  • Business Case: A practical exercise to evaluate your analytical skills and your approach to order-to-cash challenges.

  • Final Round: A concluding interview with Benoît Charpentier, Head of Finance.

    • Apply on company site

    How to Get Hired at Malt

    • Tailor your resume to each specific Malt role — Lever applications are evaluated per-position
    • Malt uses Lever to manage applications; PDF format preserves your formatting through their parser
    How to apply to Malt

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