Claims Program - Associate

March 23, 2026 Oracle Taleo

Grow Your Career with Us - Join our Claims Program

 

Zurich Insurance (HK) is currently hiring Claims Program - Associate to join our Claims Express Hub.  This is a great opportunity to start a career in claims by learning how to interpret, investigate and evaluate policies and coverage issues, as well as claims handling and best practices.  This is a one-year program with a chance of job rotation to different personal lines of business, such as Travel, Personal Accident, Property, Motor, etc.  Successful candidates with satisfactory performance should have the opportunity of permanent employment.

 

After the program, you will acquire the skills and experience via on-the-job training:

  • thorough understanding of claims operations from investigation to settlement
  • good knowledge of local regulatory and governance requirements of claims handling
  • working knowledge of identifying potential fraud/recovery
  • effective communication and negotiation skills in customer centric mindset

 

Please click "Apply now", if you are:

  • Diploma holder with 1 to 2 years of working experience is preferable
  • Fresh University graduate with career aspiration in Insurance claims is also welcome
  • A good team player with good communication and interpersonal skills
  • Proactive, eager to learn and attentive to details with logical and critical thinking skills
  • Good command of written & spoken English & Chinese (including Cantonese & Mandarin)

 

 

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! 
 

Join us as we constantly explore new ways to protect our customers and the planet.
 

  • Location(s):  HK - Hong Kong
  • Remote working: Hybrid
Apply on company site

How to Get Hired at Zurich Insurance Group

  • Apply through careers.zurich.com for global roles. Regional portals exist for North America (zurichna.com/careers) and other markets. Create a candidate profile to track applications and receive job alerts.
  • Zurich uses Oracle Taleo as its applicant tracking system — optimize your resume with standard headings, clean formatting, and keywords drawn directly from the job posting to ensure proper parsing and keyword matching.
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