Claims Handler Marine and Multiline

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world.  Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions.

Job Description

Are you looking for your next opportunity?

Sompo International is seeking a Claims Handler for Marine and Multiline in Switzerland to join our Claims team based in our Zurich office.

As part of our expanding Swiss team, this role will collaborate closely with the Head of Claims for Switzerland to support the growth and development of our Claims department, while contributing to the implementation of Sompo International's profitable growth strategy in the Swiss market.

Location: This role is based at our Zurich office. At Sompo International, we foster a collaborative work environment that empowers employees to excel and build rewarding, long-term careers.

Our business, your impact, our opportunity:

What you’ll be doing:

• Independent Management of Marine Claims
  • Handle the settlement of various types of marine claims across the entire value chain.
  • Develop effective solution strategies and negotiate settlements independently.
  • Engage, coordinate, manage, and oversee the work of experts, lawyers, and other service providers.
  • Collaborate with consortium partners, insured parties, brokers, and customers on both national and international levels.
  • Manage recourse claims independently.
  • Provide support for claims portfolio management in line with internal guidelines, including controlling and international reporting.
  • Assist the Country Claims Manager in claims-related projects, particularly with optimizing systems and processes.
• Multi-Line Claims Handling

• Take ownership of claims from other lines of business (e.g., Property, Casualty, Financial Lines, or other relevant sectors) to address ad hoc business needs and demonstrate flexibility.

• Stakeholder Collaboration:

• Regularly liaise with underwriting, distribution teams, and other internal stakeholders to ensure smooth communication and alignment.

• External Representation:
  • Represent Sompo International in discussions and presentations regarding marine claims and other occasional claims-related matters.
• Knowledge Sharing
  • Participate actively in regional knowledge exchange initiatives and seminars focused on marine claims to stay updated on industry trend and best practices.

What you’ll bring:

• 3-5+ years of experience working in Claims position in Marine Claims.
• Experience in international Corporate Claims within global insurance programs
• Good understanding of the insurance regulatory environment in Switzerland and its influence in business development, underwriting and claims management strategies
• Excellent negotiation and communication skills to effectively manage stakeholders at national and international levels.
• Strong organizational and analytical skills with attention to detail.
• Language skills: English and German requested, any other language is a plus.

Our Benefits

We continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents.  Below are a few highlights of our inclusive benefit programs:

• Expansive Health & Wellness Benefits
• Generous Retirement & Savings Plans
• Global Parental Leave & Adoption Assistance

In today’s world, what do we stand for?

We strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organizational environment where everyone belongs. We proudly are a multi-racial, multi-cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment.

About Us

Expert Partners.
Clarity in complexity.
Unwavering commitment.

We’re Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings’ 130 years of innovation, we’re committed to applying all of our experience to simplify yours.

Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve.

We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs.

Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your complex challenges.

Because when you choose Sompo, you choose the ease of expertise.

To learn more about visit our website at www.sompo-intl.com