CLAIMS EXAMINER (DEPENDENTS & ESTATES)

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Utilizing an automated travel system to process Next of Kin (NOK) travel requests and liquidate subsequent claims; 2) Confirming payment of death benefits using various online tracking databases; 3) Inputting and maintaining accurate case information in an automated processing system (i.e. Defense Casualty Information Processing System (DCIPS) or similar system); and 4) Assisting in preparing correspondence and communicating benefit entitlements and case status to stakeholders.
NOTE: THIS INFORMATION MUST BE SUPPORTED IN YOUR RESUME TO BE CONSIDERED FOR THE POSITION.


Additional qualification information can be found from the following Office of Personnel Management website:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.