Chargeback Analyst – 6‑Month Contract (High Potential for Extension)
About Convatec
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com
Position overview
This position will liaison internally and externally to support effective chargeback adjudication while contributing to process improvements as the team continues to grow in Colombia.
Key Responsibilities
- Analyze distributor and customer data to identify discrepancies related to pricing, rebates, or contracts.
- Collaborate with distributors to resolve claims and minimize financial deductions.
- Partner with internal teams (Finance, Contracting, Membership, Customer Service) to resolve chargeback and contract-related issues.
- Review contract requirements and validate customer eligibility and pricing alignment.
- Track and report claim discrepancies, supporting action plans and continuous improvement initiatives.
- Identify trends and root causes to reduce recurring discrepancies and improve data quality.
- Support negotiation and resolution of outstanding balances with distributors.
- Assist with customer eligibility requests and ad‑hoc analytical projects.
- Contribute to process standardization as part of a growing, regionally exposed team.
(Chargeback‑specific frameworks, EDI concepts, and price waterfall exposure can be learned on the job.)
About you
Core Skills & Experience (Required)
- 1–2 years of experience in Financial Analysis, Contract Analysis, Sales Analytics, Customer Service, or similar analytical roles.
- Strong analytical skills with high attention to detail.
- Ability to work with large datasets and identify trends or discrepancies.
- Advanced English proficiency (written and verbal).
- Strong communication skills and ability to collaborate with multiple stakeholders.
- Proficiency in Excel; comfort working in data‑driven environments.
Nice to Have / Will Be a Plus
- Previous exposure to chargebacks, rebates, pricing, or contract administration.
- Experience working with U.S. market or global stakeholders.
- Background in medical device, pharmaceutical, or regulated industries.
- Knowledge of SAP, Vistex, Access, or similar systems.
- Familiarity with GPOs, IDNs, price waterfalls, or rebate accounting concepts.
Qualifications / Education
- Bachelor’s degree in Finance, Business, Economics, Mathematics, Statistics, or a related field.
hat you’ll get
- This is a 6 month,
- Competitive salary + Additional benefits
- Training and development opportunities
- Exposure to U.S. and regional processes
- Collaborative and supportive culture
- Opportunity to grow with a newly expanding team in Colombia
Ready to join us?
At Convatec, we’re pioneering trusted medical solutions to improve the lives we touch. If you’re looking for an opportunity to grow, learn, and make an impact while building new capabilities, we’d love to hear from you.
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A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
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If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!
