Cargo Operations Agent

March 23, 2026 Full Time Workday

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Support cargo operations and office administration requirements in Frankfurt.

Responsibilities:

  • Counter service Cargo acceptance in accordance with Company, Customs, TC, IATA, and other relevant authorities regulations
  • Accept dangerous goods for transport by Air Canada in accordance with Company, Transport Canada and Civil Aviation Administration of Germany regulations
  • Manage station ULD inventories and liaise with Cargo Network Control YYZ to ensure that sufficient equipment is available in Frankfurt at all times to support both passenger and cargo operations
  • Implement load plan and coordinate with warehouse / ramp team to ensure best use of available space/weight for each flight
  • Make S4A/smartload entries. Monitor and coordinate ramp activities
  • Answer enquiries from customers regarding cargo handling/packaging requirements and special services
  • Handle irregularities and operational disruptions
  • Maintain and arrange replenishment of the office’s forms, labels and stationery inventories.
  • Monitor the ULD build-up of high value / hi-tech product shipments to prevent incidents of pilferage while goods are within the cargo terminal facility
  • Other duties that may be assigned from time to time

Qualifications

  • Good airfreight industry knowledge
  • Two years related work experience

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Bilingual (English and German)

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted

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How to Get Hired at Air Canada

  • All Air Canada hiring runs through Workday at careers.aircanada.com - create one bilingual-ready profile, apply to multiple roles, and keep it up to date because internal recruiters search the talent pool proactively for both pipeline and reactive hiring.
  • Tailor your resume and answers to the four Air Canada values - Safety, Caring, Collaboration and Curiosity - and use STAR-formatted, first-person, quantified examples for every competency question; leading with Safety in operational roles is non-negotiable.
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