Cafe Manager - London Zoo

We are looking for an experienced Cafe Manager to join the team at London Zoo.

London Zoo is a world‑famous conservation zoo set in the heart of Regent’s Park, offering visitors a unique chance to connect with wildlife in an inspiring and historic setting. At Benugo, we enhance the visitor experience by operating welcoming cafés across the site, providing freshly prepared food, quality barista coffee, and a relaxing place to pause during the day. Our cafés are designed to suit families, individuals, and groups, offering convenient, high‑quality refreshments that complement a memorable visit to London Zoo.

We Offer:

Rate: £34,000 pa

Shifts: 5 days out of 7

Contract: Full Time

About the Cafe Manager role:

• To supervise, manage and motivate the team

• To make sure that the operation runs smoothly

• To ensure the customers experience is always maintained to the highest standard

• To continuously work towards improving sales and service

• Supporting and managing the performance of the team through ongoing evaluations, listening, training, and mentoring

• Ensuring high levels of Food and Health & Safety are always maintained

The ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service, and leadership skills.

When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.

This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.

Find out more about us at www.benugo.com

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
•  Free tea and coffee at any Benugo location
• A monthly allowance to use at any Benugo location
• Competitive rate
• Life Assurance
• Enhanced maternity and paternity leave pay for when your family is growing
• Company sick leave
• Company annual leave
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkbox app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!