Business Development Specialist

Job Summary

KDCI Outsourcing is seeking a Business Development Specialist to strengthen client and partner relationships and support partnership activities. This role focuses on managing inbound inquiries, conducting service demos, preparing proposals, and ensuring timely follow-ups with prospective and existing partners. The ideal candidate is highly organized, detail-oriented, and confident in client-facing engagements, with prior experience in the outsourcing or offshoring industry.

Key Responsibilities

• Manage inbound client and partner inquiries with professional and timely responses.

• Conduct service demos to present KDCI’s solutions and capabilities to prospective partners.

• Create, format, and deliver professional proposals and presentations.

• Perform regular follow-ups with clients and partners to track next steps and maintain engagement.

• Maintain accurate and up-to-date records in CRM systems and internal trackers.

• Collaborate with internal teams to align proposals and deliverables with client requirements.

• Provide general administrative and coordination support to the Business Development and Partnerships team.