Business Analyst, Mobile Lab
Join the best bank to work for in Bulgaria*
Who we are:
Do you want to join a well-established bank with a start-up culture? No, we’re not joking!
We, at tbi, have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that?
It's all about our people. Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 80% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say.
Do you want to play a key role in our unique success story?
If so, we're looking for a Business Analyst, Mobile Lab to join our team on our journey to success!
What You’ll do:
Work as part of a cross-functional tribe alongside Product Owners and Business Owners to gather, document, and validate requirements for new and enhanced products
Analyze business processes, customer journeys, and market trends to support product design and decision-making.
Translate high-level concepts into clear user stories, acceptance criteria, and process flows for delivery teams
Work with development, UX, compliance, IT and operations teams to ensure requirements are understood, feasible, and aligned with business priorities
Support backlog refinement, sprint planning, and UAT (User Acceptance Testing)
Identify dependencies, risks, and impacts across products, systems, and teams
Contribute to regulatory and risk assessments for financial products
Produce clear documentation, business cases, and reporting for stakeholders
