Business Analyst
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Business Analyst is responsible for reviewing, analyzing, and evaluating business systems and user needs. This individual works in partnership with cross-functional teams to coordinate, document, and define project scope and requirements.
Essential Duties & Responsibilities:
- Provides support to cross-functional teams, with close attention to detail
- Research, analyzes, and documents findings
- May influence others within the Project Management team through the explanation of facts, policies, and practices
- Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies
- Documents and distributes new or revised processes and procedures that result from project efforts
- Works with stakeholders and requestors to provide recommendations on the next steps in project or objective
Knowledge, Skills, and/or Abilities Required:
- Works independently on projects and processes with general supervision
- Possesses a practical knowledge of project management typically obtained through advanced education and/or work experience
- Ability to situationally adapt and understand new technology/processes as per ConnectWise requirements
- Strong analytical, people, and documentation skills
- Knowledge of relational database concepts, and the client-server concept
- Knowledge of financial analytic techniques and familiarity with financial terms
Educational/Vocational/Previous Experience Recommendations:
- Bachelor’s degree in a related field or equivalent work experience
- 2+ years of related experience
- Preferred: Experience in Finance or Marketing
Working Conditions:
- Remote or hybrid, depending on location
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
