Business Analyst

Business Analyst is responsible for working with internal and or external customer groups to deliver Information Services projects.

Assist in maintenance and communication of project status reports and tracking.

Proactively identify opportunities to leverage technical solutions and emerging technologies to facilitate business solutions.

Develop and manage service level agreements. Practices safety conscious behaviors in all processes and procedures.

Interact with Flight/In-Flight Operations business partners, team members, other portfolios, and vendors for full life cycle of project.

Assist with project initiation efforts, creating and maintaining operations plans, facilitating business partner meetings/calls, producing scheduled and ad hoc reports, and ensuring the stability of our systems and processes

Business Process Management experience required.

The BA position requires a Bachelor’s degree in Computer Science, Business, or Information Systems or any equivalent combination of experience, education, and/or training in the Information Systems field.

Full software development life cycle and project management experience required.

Previous airline experience preferred.

Proven experience in requirements gathering, QA support, systems support and testing.

Possess a general understanding of modern tools and technologies (tablet, mobile applications, etc.)

Candidate must have excellent verbal and written skills.

Applicant must be willing to provide on call support as needed.

Thanks & Regards

Shilpa

Contact 510-254-3300 Ext 183