Beverage Manager
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Beverage Manager is concerned with the Organizing and managing the activities of the Food & Beverage departments, including but not limited to the Kitchen, Banquet Operations, Restaurants, Room Service and Bars (if applicable), to maintain high standards of food and beverage quality, service and marketing to maximize profits and insure outstanding customer service.
What will I be doing?
20 | % | Plan and direct all funtions of the Food & Beverage department to meet the daily needs of the operatoin. |
15 | % | Prepare, assign and delegate responsibility and authority for the operation of the various food and beverage subdepartments. |
10 | % | Develop, implement, and monitor schedules for the operation of all food & beverage outlets to achieve a profitable result. |
10 | % | Participate in the creation and marketing of menu designs to attract a predetermined customer market. |
10 | % | Implement effective controls of food, beverage and labor costs among all subdepartments and monitor the food and beverage budget to ensure efficient oepration and that expenditures stay within budget limitations, including achieving budgeted revenue and labor expenses. |
10 | % | Regularly review, evaluate, and respond to customer satisfaction and/or dissatisfaction of the individual outlets; recommend new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes. |
10 10 | % % | Insure compliance with all Hilton Hotels policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations Hire, train, supervise, develop, discipline, counsel, and evaluate line employees according to HHC policies and procedures. |
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
· Participate in the development of the annual budget; develop short and long term financial operating plans. · Attend mandatory meetings. · Participate in Manager on Duty coverage program, which may require occasional weekend stayovers. · Participate in community public relations for the hotel. · Utilize computer equipment to analyze forecast, cost, and revenue reports and make decisions based on that information to ensure maximizing of profits. · Keep work area clean and organized. · Complete other duties as assigned by supervisor. · Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards. |
OTHER DUTIESAssimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. |
