Benefits and Leave Administration Senior Associate
Your Journey at Crowe Starts Here:
At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.
Job Description:
Benefits & Leave Administration Senior Associate
Location: Noida/Hyderabad India
Overview
The Senior Associate will support the administration of employee benefits, retirement programs, and leave of absence processes for both U.S. and India employee populations. This role focuses on delivering accurate, compliant, and timely execution of programs while serving as a key point of contact for employee inquiries and operational support.
Key Responsibilities
Benefits Administration
Provide day-to-day support for benefits operations, including responding to employee inquiries and resolving issues.
Assist with benefits enrollment activities, including open enrollment and life event changes.
Ensure accurate processing and maintenance of benefit elections in HR systems.
Coordinate with vendors/carriers to resolve discrepancies and ensure data accuracy.
Support employee communications and education related to benefits programs.
Leave of Absence Administration
Support the administration of leave of absence programs including FMLA, short-term disability (STD), Earned & Casual Leave, Sick Leave, Maternity / Paternity Leave, and other applicable leave policies.
Provide guidance and information to employees and managers on leave processes, documentation, and timelines.
Track leave cases, maintain accurate records, and ensure timely updates in HR systems.
Assist in communicating leave status, approvals, and return-to-work timelines to relevant stakeholders.
Support compliance with applicable regulations (e.g., FMLA, ADA, and local labor laws).
Retirement & Retiree Benefits
Support the administration of retirement and retiree benefit programs including Provident Fund and National Pension Scheme.
Assist with retiree benefit processing and provide support during employee retirement transitions.
Maintain accurate records and respond to retiree-related inquiries.
Ensure timely and accurate execution of retiree benefits processes.
Compliance & Reporting
Maintain documentation and ensure compliance with benefits, retirement, and leave regulations and policies across U.S. and India programs.
Assist with audits, reporting requirements, and regulatory filings as needed.
Generate and maintain reports related to leave, benefits, and retirement programs.
Worker’s Compensation Support
Assist in coordinating and tracking worker’s compensation claims.
Support documentation, reporting, and follow-ups to meet compliance requirements.
Skills & Competencies
Strong attention to detail and accuracy in data management.
Solid understanding of benefits, retirement, and leave processes.
Strong organizational and time management skills.
Effective verbal and written communication skills.
Ability to handle sensitive and confidential information with discretion.
Strong problem-solving and analytical skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Qualifications
Bachelor’s degree in Human Resources or similar field
3–6 years of experience in benefits and leave of absence
Experience supporting U.S. and India benefits and leave programs preferred.
Experience working with HR systems and benefits platforms preferred.
Hands-on experience with Workday (Benefits and /or Absence modules) strongly preferred.
HR certification (e.g., PHR/SHRM-CP) is a plus.
We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.
Our Benefits:
At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!
How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!
More about Crowe:
Crowe Capability Center – India, operating under the legal entity C3 India Delivery Centre LLP (formerly known as Crowe Horwath IT Services LLP) is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world.
Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.
We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.
