Food Service Aide, Full Time with Benefits

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Wing Hospital is looking for a Full-time Food Service Aide to join our team in Palmer, MA!

DEPARTMENT DESCRIPTION:

• Team oriented
• Peer support
• Fast-paced work environment

SCHEDULE:

• Full-time, 40 hours/week
• 2nd shift, typically 11:30am-7:30pm, every other weekend and holidays may be required

LOCATION:

• Baystate Wing Hospital
• Palmer, MA
• Onsite parking

JOB SPECIFIC DUTIES/RESPONSIBILITIES:

• Maintains sanitary environment in the work area. Clean and sanitize all work areas after performing job tasks in accordance with National Restaurant Association Guidelines. Clean and sanitize all equipment and utensils after completing a job routine. Follows NRA standards for separation of raw/cooked uses. Maintains clean environment of work station throughout shift, including cabinets, counters, shelves, etc. Promote the environment of the department, (food quality, cleanliness, etc.).
• Practices proper infection control. Properly washes hands in accordance with departmental infection control standards. Follow correct procedure in using hair restraint as identified in department infection control standards. Maintains neat and clean uniform and self, as observed by supervisor and perceived by customers/patients. Uses gloves in proper situations , when preparing Ready to eat products. Follows the Safe Procedures for using knives, and for Sanitizing of all equipment after uses to prevent Cross Contamination..
• Sets up and maintains work station for serving customers/patients correctly. Gathers all tools and necessary equipment needed to operate individual station according to departmental guidelines. Operates individual work station within specified time frames as published in job outlines posted on department bulletin boards. Maintains proper stock of food, dishes and serving utensils, and promptly re-orders and re-supplies depleted items with no more than 3-5 interruptions in service per year.
• Develops and maintains good interpersonal relationships. Maintains effective working relationship with peers, guests and other hospital employees that reflects mutual respect, professionalism and courtesy. Promotes good rapport with customers, guests and patients.
• Responds to departmental staffing needs. Employee identifies a need to assist a customer, and utilizes resources within his/her authority to help. Employee anticipates operational needs of the department and displays teamwork in assisting fellow employees. Employee demonstrates flexibility in being moved from one assigned position to another to achieve proper departmental productivity. There will be no interruption of quality of work regardless of where daily assignment places employee. Employee can differentiate the need for occasional. Variations to patient menus and orders , and realize That not all patients may follow exact menu selections Due to Nutritional Needs of Patient.
• Service Awareness - Creates a customer-friendly atmosphere. Projects a positive attitude and sincere concern for our customer. Communicates and responds effectively in a courteous and helpful manner with patients, visitors and staff. Communicates in a professional manner with all contacts as observed by supervisor and feedback from others. Does not allow his/her self to become involved in behaviors detrimental to the success of the department and the team. Encourages and supports a customer service approach among work groups and team members as observed by Supervisor and feedback from others. Demonstrates the ability to "go the extra mile" in meeting all customer needs as observed by Supervisor and customer feedback.

MINIMUM QUALIFICATIONS:

• High School Diploma, GED, or HiSet preferred

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• Earn more from day one with competitive pay and affordable health coverage that includes Wellness and Massage reimbursements
• Prioritize balance with a competitive PTO package that expands as you build your career with us
• Invest in your future with adoption assistance, tuition support, continuing education, and career development resources
• Build long-term financial security through a retirement plan company match and growing annual company contributions
• Support for life beyond work, including first-time home-buyer assistance and free financial coaching
• Well-being that goes beyond basics with mental, physical, and financial wellness programs
• Everyday benefits that matter with a wide range of Voluntary Benefits
• Peace of mind built in with company-paid basic life insurance
• Easy access to work with onsite parking available at select locations

We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

Education:

Certifications:

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

Equal Employment Opportunity Employer