Auto Sales Advisor
Redwood Credit Union is looking for a talented Auto Sales Advisor to research, locate and sell a variety of vehicles to our Members and Customers at the RCU Auto Lot.
Key Responsibilities
Customer Service:
o Greet Members and answers incoming phone calls.
o Call Members referred to the auto-buying center by branch, member service center or other referrals to set appointments or sell vehicles.
o Perform a professional delivery of new & used vehicles.
o Assist Members/Customers in resolving mechanical and other issues related to purchased vehicles.
Auto Sales:
o Research, recommends, locates and sells brokered new and used vehicles, as needed.
o Compare different vehicles to facilitate the member’s purchase of their desired vehicle.
o Demonstrate and Sell vehicles displayed on the auto buying center lot.
o Meet with Members to research and analyze their desired vehicle(s).
o Organize and arranges timely transportation for brokered vehicles.
o Evaluate and recommends appropriate financing for Members when needed.
o Prepare paperwork for the sale of the vehicle and loan.
o Arrange installation of aftermarket items purchased by Members in a timely manner.
o Sell mechanical breakdown warranties, guaranteed auto protection coverage, perma plate and other vehicle related items.
o Collect trade-in titling documents and obtain loan payoff information.
o Gather member information for submission of loan applications.
o Collaborates with Sales Manager to provide trade-in pricing.
o Ensure maximum flexibility to assist in a variety of functions as necessary.
o Record and maintain SalesForce information and use it to produce sales.
Other Functions:
o Implements new CUSO/Credit Union related products and services with other employees of RCU Auto Services as needed.
o Organize, schedule and arrange the transport of vehicles for reconditioning.
o Conducts seminars as needed.
o Provides feedback on marketing efforts.
o Visits branches/departments to promote the RCU Auto Center location & services.
Join us and discover why you'll love working at Redwood Credit Union!
ABOUT REDWOOD CREDIT UNION (RCU):
At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.
As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.
Why work for Redwood Credit Union?
• 27th largest credit union in the U.S. and the largest financial institution based in the North Bay
• Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial
• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"
• Recognized by Newsweek as one of "America's Best Credit Unions 2026"
• Top Corporate Philanthropists (#24) - San Francisco Business Times
• Voted Best Places to Work in the North Bay 20 years in a row
• World-class Employee Engagement scores
• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
• Industry leading Net Promoter Scores across the U.S.
The ideal candidate has a combination of education and experience equivalent to a high school diploma and four years’ automotive sales, bank or credit union experience.
Base salary range is $56,846.40 annually plus commission structure.
Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
Redwood Credit Union offers a robust benefits package to our eligible employees including:
• Competitive medical, dental, and vision insurance, mental health offerings
• Employee performance incentive plan
• Salary Advancement– Merit increase based on performance
• 401(k) program with employer match
• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
RCU Discounts and Perks:
• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
• RCU employees are eligible for a 1% discount on all recreational or boat loan products
• 2% discount off Visas and LOC Loans through RCU
• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
• 0% interest on garment, fitness, or home office equipment loan of up to $500
• 100% financing for employee purchased homes!
Physical Requirements:
• Ability to lift 35 pounds.
• Ability to stand for extended periods of time.
• Ability to bend, stoop, sit, walk, twist and turn.
• Ability to use a computer keyboard and calculator.
• Work environment is a combination of indoors and outdoors
*Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.
Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.
We are an Equal Opportunity Employer
