Tesla

Associate, Order Operations - Trade-In Payments & Controls

Amsterdam, Noord-holland March 29, 2026 Full Time Tesla Custom Ats

The Order Operations team is a cornerstone of Tesla's Sales & Delivery organization in EMEA, bridging key functions like tax, finance, accounting, global order operations, local sales, and delivery teams. Our primary mission is to ensure every vehicle is delivered to Tesla customers with the correct price, configuration, and billing documentation required for seamless revenue recognition in full compliance with SOX standards. 

You'll join the vital Order Operations – Billing and Compliance team at Tesla HQ, where you'll drive meaningful improvements to internal processes and influence outcomes across EMEA markets. In this dynamic role, you'll handle trade-in payment requests to create a frictionless customer journey from order to delivery, while leading quarterly Vehicle Count Audits and managing essential back-office operations such as customer orders, trade-ins, lease-end returns and revenue recognition. You'll also collaborate extensively with HQ departments, EMEA teams, and US counterparts, gaining exposure to diverse operational challenges and the freedom to experiment with innovative workflows in a high-impact, fast-paced environment. 

We're looking for a high-performer with an entrepreneurial mindset—someone hands-on, relentlessly curious, and committed to going the extra mile. If you're eager to immerse yourself in knowledge and apply it toward ambitious goals, this is your opportunity to thrive at Tesla. 

  • Manage daily incoming trade-in payment requests, ensuring accuracy, timely processing, accurate reconciliation, and resolution of discrepancies to maintain smooth operations

  • Analyze and optimize the trade-in payments workflow by identifying and eliminating unnecessary manual steps, with a focus on developing automation solutions to achieve full process efficiency

  • Conduct end-of-quarter vehicle count audits to verify inventory accuracy and prepare comprehensive reports for submission to Controllership

  • Coordinate with local teams on audit activities, providing clear feedback, clarifications, and resolutions for corner cases to ensure consistent execution

  • Drive continuous improvement in the vehicle count audit process by automating repetitive tasks, reducing manual interventions, and enhancing overall scalability

  • Act as backup support for SOX compliance and internal controls, assisting with documentation, testing, and remediation activities as needed for the primary assignee

  • Collaborate cross-functionally to monitor process performance metrics, identify risks, and implement enhancements that support financial accuracy and operational excellence

  • Thrives in fast-paced environments, expertly managing high-volume, repetitive workloads with unwavering efficiency and precision

  • Proven collaborator and team player, with experience in team-oriented roles, comfortable partnering across multiple teams and management levels

  • Initiative-driven high-performer, eager to learn, results-oriented, and a creative strategic thinker

  • Exceptional attention to detail under tight deadlines, ensuring accuracy in every task

  • Advanced proficiency in Microsoft Office, with Excel expertise (VLOOKUP, INDEX/MATCH, PivotTables, and more)

  • Fluent in spoken and written English 

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How to Get Hired at Tesla

  • Tesla receives an extraordinarily high volume of applications — with over 5,200 active job listings, standing out requires a highly targeted, role-specific resume and application strategy
  • Mission alignment is not optional — Tesla consistently prioritizes candidates who demonstrate authentic passion for sustainable energy and electric vehicles throughout the application and interview process
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