Associate Manager - Team Manager

Johannesburg, za March 19, 2026 Full Time

Managers in this role get to:

Impact the Bottom Line: Drive the performance of a team of Consultants, meeting and exceeding all KPI targets. Strengthen Relationships
Manage attrition, shrinkage, and other critical metrics of the team. Influence the Lives of Others
Coach and mentor Consultants, providing feedback and performance management.
Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time.

Our most successful candidates will

Be able to work in MS Office
Be able to work in a fast-paced environment
Be pro-active in developing trust and professional rapport with employees and team members; work as a team player
Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner

All your information will be kept confidential according to EEO guidelines.