Associate Manager, Risk, Quality & PMO - Facilities Management
Work Flexibility: OnsiteTravel Percentage: None
What You will do:
- Conduct periodic FM, Compliance, risk and quality audits across sites
- Assess compliance to SOPs, SLAs, safety and statutory requirements (wherever applicable)
- Identify service delivery gaps and drive CAPA with Facilities teams
- Maintain FM risk registers and track closure of audit findings
- Institutionalize audit frameworks, checklists and quality benchmark
- PMO – Special FM Initiatives-Govern and track cross-functional FM projects such as workplace space planning, workspace utilisation, FM automation / digitization, CAFM / IWMS implementation, energy and sustainability initiatives
- Monitor project timelines, risks and drive structured project reviews and reporting
- Partner with Security, IT, EHS and external auditing teams to drive audit closures and project outcomes
- Enable vendor performance governance through SLA and compliance reviews
- Drive SOP adoption across internal and outsourced FM teams
- Lead Facilities Management operations for Gurgaon location, ensuring service excellence, governance of daily operations, adherence to standards, and driving cost and quality improvement initiatives
- Support transportation services & internal events including Annual Awards
- Periodic review with FM service provider to ensure adherence and compliance to the service contract.
- Support implementation of best practices across facilities operations
What You will Need:
- Graduate/Postgraduate with minimum 8 yrs of relevant work experience
- 6 years of work experience in in Risk, Quality & PMO-FM Audit Scores (Internal & External), SOP Compliance Levels, Risk Closure Timelines, Delivery of FM Transformation Projects,Adoption of Automation / Utilisation Programs
- Hand on experience in Facilities Operations- Vendor SLA Performance & compliance adherence, Workplace experience improvements, Cost optimization initiatives
- Adapting quickly to new situations where roles and work are not clearly defined.
- Identifies stakeholders, seeks inputs and actively listens to build support and identify best solutions Build relationships proactively – networks with other teams to discuss common issues and share knowledge.
- Be outcome oriented – Understands the intended outcomes of own work and how they contribute to Stryker’s broader objectives
