Associate - Customs

Pasay, National Capital Region April 21, 2026 Eightfold Ai

Job Title: Associate – Customs

Job Location: Manila

In this role, you will have the opportunity to work upon one or more back-end services for our business partners, and ensuring timely and accurate completion of tasks/target assigned.

Key Responsibilities:

Ensure jobs are executed as per standard operating procedures
Ensure delivery of services according to the shifts aligned with countries or regions
Ensure turnaround time is met for each job
Ensure accuracy is maintained
Flag any challenges in the operations to the immediate supervisor in a timely manner
Coordinate with stakeholders for improvements in the process

Required Skills/Abilities:

Bachelor´s degree (any). A degree in logistics, industrial engineering, management will be an advantage.
0 – 3 years of job experience from BPO or logistics domain - Preferred
Customs experience will be preferred
Good knowledge in MS office
Effective English communication skills, written and verbal
Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred
Good logical reasoning skills
High level of customer centricity

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How to Get Hired at DHL Express

Create your Eightfold AI profile with 100% completeness before applying — fill every field, connect LinkedIn, and verify parsed data, because Amex recruiters use Eightfold's match scores to prioritize candidates
Study American Express's Blue Box Values (customer commitment, integrity, teamwork, quality, respect, accountability, citizenship, will to win) and prepare two STAR-format stories for each value most relevant to your target role

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