Assistant Store Manager Outlet Las Rozas Madrid 40h (f/m/x)

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

We are looking for an experienced Assistant Store Manager in retail, ideally in Premium or Luxury retail, for our Outlet in Madrid, located in the shopping center Las Rozas Village, Juan Ramón Jiménez, Store 101 3.

The ideal candidate must meet the following requirements:

• Previous experience as an Assistant Store Manager in retail, premium or luxury, of at least 5 years. (Experience in outlets will be highly valued).
• Providing customer service and ensuring that the established standards are met.
• Ensuring customer loyalty and an excellent shopping experience.
• Understanding, analyzing and communicating commercial reports and results to the team, and making decisions to achieve the defined KPIs.
• Strong knowledge of the product and the brand, and ensuring the team is properly trained.
• Optimizing product display in collaboration with Visual Merchandising and the Store Manager.
• Ensuring that the store facilities are kept in perfect condition.
• High level of English, advanced C1.

What you can expect:

In your role as an Assistant Store Manager, you act as an inspirational role model and support the Store Manager to monitor and manage all store areas and team members in the KPI achievement with a tireless drive to deliver excellent customer service.

• Full responsibility of all store areas and team members in the absence of the Store Manager and any operational tasks connected with this
• Support the Store Manager in the recruiting process, staff planning and performance measurement
• Responsible for driving the team to achieve the location’s performance targets and KPIs
• Implement and maintain a customer centric mindset to build a loyal customer base
• Drive the use of all available tools and ensure procedures are executed and policies followed
• Build and maintain awareness of our competitors and local markets by sharing any relevant findings with your Store Manager and retail team

Your profile:

• Previous experience in a similar management role within a fashion and lifestyle retail environment
• Excellent leadership and people management skills
• Ability to be flexible and adaptable to the need of the business
• Demonstrate strong commercial acumen and brand knowledge
• Willingness to constantly learn & develop
• Excellent communication skills at all levels, both written and verbal
• Experience in networking & building relationships

Your benefits:

• Competitive salary, commission and attractive benefits
• Global career paths for specialists and leadership
• Tailored trainings and development opportunities
• International and inspirational working environment with a dynamic work culture

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.