Assistant Manager

We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As an assistant manager at Starbucks you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators. To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career. The best part about this role is that no two days are ever the same! As an assistant manager, working in one of our dynamic stores, alongside your store leadership team, you’ll be setting the example and leading from the front with on shift. A typical day could include: - Leading shifts with a focus on delivering commercial results and world-class customer experience and ensuring every partner is set up for success - Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance - Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience - Observing partner performance, coaching and providing feedback - Recognising and celebrating partner achievements during and after shifts - Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift - Ensuring brand and operational standards are consistently met or exceeded - Using financial and operational data to make informed decisions that improve shift performance - Training and coaching partners to deliver consistent quality, efficiency, and service excellence - Leading and embedding new initiatives and product launches at store level - Maintaining compliance with health & safety, food safety and security standards Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.