Appliance Specialist
About Us
Construction Resources is a destination for high-end building materials and interior home products, recognized for quality, innovation, and design leadership. Our design centers support designers, builders, and homeowners through curated product selections and a high-touch, professional experience.
Position Overview
The Design Center Appliance Specialist serves as the primary subject-matter expert for high-end appliances within the showroom. This role is responsible for guiding clients and internal partners through appliance selection, preparing quotes, processing orders, and ensuring accuracy throughout the sales and fulfillment process.
In addition to appliances, the Appliance Specialist serves as a backup support resource for garage doors when needed, assisting with general product knowledge and coordination while partnering with garage door specialists for detailed specifications and execution.
Key Responsibilities
Primary Focus – Appliances
- Serve as the expert on high-end kitchen and home appliances.
- Guide clients through appliance selection based on functionality, performance, layout, and design needs.
- Provide detailed explanations of appliance features, benefits, specifications, and installation requirements.
- Prepare accurate quotes and process appliance orders.
- Coordinate with vendors, sales teams, and internal partners to ensure correct specifications and timely order execution.
- Conduct product demonstrations and walkthroughs to support confident client decisions.
- Stay current on appliance trends, innovations, and manufacturer updates.
Backup Support – Garage Doors
- Serve as a secondary support resource for garage doors as needed.
- Assist with general product knowledge, design considerations, and initial client questions.
- Coordinate with garage door specialists or sales team members for detailed specifications, quoting, and ordering.
Sales Support & Coordination
- Partner with consultants, sales team members, and Experience Leads to support appliance sales.
- Participate in client meetings and showroom appointments as needed.
- Support showroom sales goals through expertise, preparation, and follow-through.
Showroom Presentation & Merchandising
- Ensure appliance displays are accurate, organized, and reflective of current offerings.
- Support showroom merchandising standards and product updates.
- Assist with maintaining clean, professional, and functional display areas.
Cross-Functional Support
- Collaborate with showroom team members to deliver a seamless client experience.
- Provide coverage or assistance during peak traffic periods or showroom events.
- Participate in team meetings, training sessions, and product education.
Administrative & Order Management
- Maintain accurate records of quotes, orders, and client interactions.
- Ensure pricing, specifications, and documentation are complete and correct.
- Assist with reporting on appliance sales activity and performance as requested.
Qualifications
- Bachelor’s degree in Business, Marketing, Interior Design, or a related field preferred.
- 5+ years of experience with high-end appliances required.
- Strong technical knowledge of appliance products, specifications, and installation requirements.
- Experience preparing quotes and processing orders in a showroom or sales environment.
- Familiarity with garage doors is a plus; deep specialization is not required.
- Strong communication, organization, and attention to detail.
- Proficiency in Microsoft Office Suite; experience with CRM or showroom systems is a plus.
BENEFITS
Medical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
Voluntary Short-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
EEO
At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position that requires overtime as business needs dictate.
OTHER DUTIES
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
PRIVACY NOTICE
We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.
This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.
By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at [email protected].