Analyst I, Issuing Risk Monitoring

Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

As an Analyst I, you will be required to work on a 24h/7 shift pattern system so as to ensure a 24hr coverage. you will be responsible to monitor suspicious transaction activities and resolve fraudulent cases. This means working with a rota, where your schedule can change from to time.

You will be directly reporting to the Team Lead, and you will be acting as a point of escalation and a subject matter expert to everything related to card transaction monitoring. You will work collaboratively with members of cross-functional stakeholders including but not limited to Risk, Compliance, Product, Engineering and Finance.
 

In this role, you will investigate customer activity across multiple platforms to identify any potential fraud risks so as to take immediate actions to mitigate any fraud risks.
 

What you will be doing:

• Conducts ongoing transaction monitoring to identify potential risk and fraud activity.

• Responsible to take vital action to mitigate fraud risk.

• Perform transaction monitoring activity under limited supervision

• Apply technical knowledge and skills to handle and resolve cases with limited guidance.

• To respond to internal and external queries meticulously and under limited assistance.

• Have the capacity to effectively develop self-management and seek opportunities to learn.

• Attend ongoing training and remain abreast of current fraud trend.

• Produce timely and accurate information for Senior Analyst or Team lead to assist in decision making processes, including escalating any investigative issues.

• Provide insights and recommendations on improving quality or how to reach optimal efficiency in current processes.

• Provide 24/7/365 transaction analysis on a 24/7 shift system, including weekends and public holidays
   

About you:

• 1-3 years of work experience in fraud or risk or payment transaction processing and monitoring.

• Strong collaborator, communicator with the ability to influence stakeholders across organisations.

• Readiness to work with busy schedules and tight deadlines.

• Fluent in English, French is a plus.

• Degree educated or equivalent.

• Understanding of Payment processing industry and/or e-commerce environment is a plus.

• Experience in Fraud Monitoring is a plus.

• Easily communicate with peers to develop professional relationships.

• Have the capacity to complete assigned training and tasks efficiently by leveraging risk monitoring specific tools.

Bring all of you to work 

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
 

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram