Analyst - AML
What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates with passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What’s the position?
Our Anti-Money Laundering (AML) Analyst will be an integral part of our operations team. The AML Analyst will primarily provide timely review of alerts and investigations while providing a comprehensively documented conclusion in support of actions taken in accordance with the company’s policies and procedures.
You will be responsible for:
Reviewing and analysing system-generated alerts to provide a comprehensive analysis of player transactional activity. This includes reviewing customer profiles, prior reviews, past investigations, account documentation, and conducting online research.
Handling alerts from initial trigger through escalation to other departments for further review and final SAR determination.
Making sound decisions on alerted activity to either clear, escalate for investigation, or route to the appropriate team in line with established procedures.
Conducting Internal Referral–derived investigations of player accounts, providing a comprehensive review of overall player activity and profile, including Enhanced Due Diligence (EDD) where applicable.
Handling escalations received from other teams, ensuring they are reviewed, documented, and resolved according to protocols.
Supporting special projects and other AML-related tasks as assigned.
Assisting with the training and knowledge-sharing of peers to ensure consistency in alert handling and escalation practices.
