Advanced Practice Provider - Internal Medicine APP Manager

Job Summary: The APP Manager for Internal Medicine provides direction and oversight to Advanced Practice Registered Nurses (APRNs) and Physician Assistants (PAs) within their assigned specialties to ensure that patients are provided quality care and services and the designated unit and/or organization operates in a timely and efficient manner. The APP Manager for Internal Medicine serves as a supervisor, resource, and role model for APRNs and PAs. The Physician is responsible for administering and interpreting all aspects of patient care, including diagnosis, treatments and consultations within the inpatient and/or outpatient setting. This position will also educate patients about preventative care and prescribed treatments; may also conduct physicals, order tests and serve as a patient's healthcare provider. Essential Duties and Responsibilities: Serves as a liaison between practicing Advanced Practice Provider (APP) staff and supervising physician. Reports to the APP Director of Internal Medicine and collaborates with the Chair of Internal Medicine on critical department initiatives. Collaborates with the Acclaim Senior Director of Advanced Practice. Management of designated Internal Medicine Advanced Practitioners, including but not limited to: Ensuring all licensure and certifications are active. Appropriate credentialing for the scope of practice for all APPs. Conflict resolution. Coordinates the clinic-specific orientation and training for employees, which may include, but is not limited to, initial unit-based, job-specific competencies, CBLs, clinic-specific testing, assisting with preceptors/mentors training and assignments, conducting annual needs assessments, and documenting and maintaining educational requirements for clinic staff. Works at maintaining a good rapport and a cooperative working relationship with physicians, departments, and staff; collaborates with physicians, management, and clinical staff to deliver quality care to patients. Develops or promotes continuing education opportunities to maintain staff education and competencies. Promotion of continuous performance improvement of all APPs in clinical activities and appreciation for current levels of performance. Maintains staff and/or clinic schedule as indicated. Participates in regular staff rounding. Responsible for the management of Advanced Practitioners regarding their individual performance. Has oversight of department protocol and use of these protocols by employees for patient treatment. Identifies and analyzes the design of jobs, work processes, and flow for the Department and suggests or implements appropriate changes to improve work effectiveness, productivity and efficiency that support the overall goals of Acclaim, JPS, and the Department. Performs other job-related duties as assigned to support the Department. Duties and Essential Job Functions: Coordinates the multidisciplinary care delivered to all patients, to optimize patient care. Reviews patient medical charts to diagnose, treat, and provide care management and education to patients and families. Makes appropriate patient referrals as necessary. Monitors guidelines for the management of care and for ensuring the services are delivered in compliance with the guidelines established by JPS Health Network and Acclaim Physician Group. Provides evidence-based and compassionate care to all patients as assigned to improve patient outcomes and increase patient satisfaction scores. Demonstrates patient centered and patient valued behavior. Maintains a collaborative environment with other referring physicians, residents, clinical staff, and support staff to provide quality patient care. Supports academic, educational and research endeavors. Attends Performance Improvement Programs and Peer Review committee meetings; and is an active participant in the process. Partners and communicates with acumen to build a positive brand and patient/customer experience for those who encounter JPS Health Network and Acclaim Physician Group. This would include health network staff, vendors, outside partners, patients, stakeholders, and local community leaders. Serves as a resource to the community. Performs other job-related duties as assigned.